Privacy Policy

FastRates.ca, operated by Dominion Lending Centres Silver Leaf Financial Group Inc Brokerage Licence #13415 (“FastRates,” “we,” or “us”), is committed to protecting your privacy and maintaining the highest level of security when handling your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website or mortgage services.

Overview

Your trust is important to us. This statement describes how we collect, protect, and use information about you during your visits to our website and when you interact with our services.

What Personal Information Do We Collect?

We may collect personal information that you provide through online forms, applications, or when contacting us. We may also receive information from credit bureaus, financial institutions, or other third parties as part of your mortgage application process. This may include:

Name, address, phone number, and email address.
Employment and financial details such as income, assets, and debts.
Credit history and credit score.
Mortgage details or related financial information.

Why Do We Collect This Information?

We collect personal information to:

Evaluate your eligibility for mortgage financing.
Communicate with you about mortgage products and services.
Submit applications to lenders on your behalf.
Provide you with updates, educational content, and marketing offers (with your consent).
Comply with legal and regulatory requirements.

When Do We Collect Information?

We collect information when you:

Submit a mortgage application or inquiry.
Request a consultation or sign up for resources.
Subscribe to our newsletters or marketing communications.
Interact with our website (cookies and analytics tools may collect technical data).

Cookies and Online Technologies

FastRates.ca may use cookies, Google Analytics, and similar technologies to:

Understand how visitors use our site.
Improve your browsing experience.
Provide tailored marketing through remarketing/targeted ads (Google, Facebook, etc.).

Cookies do not collect personal details like your name or banking information. You can adjust your browser settings to refuse cookies, or opt out of targeted advertising by visiting:

Do We Share Personal Information?

We may share your information only when necessary to provide you with mortgage services, such as:

With lenders, credit bureaus, and financial institutions to process your application.
With affiliates and service providers who assist in operating our website or delivering services (bound by confidentiality obligations).
As required or permitted by Canadian law.

We do not sell your personal information to third parties.

How Do We Protect Personal Information?

We use physical, electronic, and procedural safeguards to protect your personal data from unauthorized access or disclosure. Access is limited to employees, lenders, and service providers who need the information to perform their duties.

Your Rights

You may request access to, correction of, or deletion of your personal information in our records (subject to legal and regulatory requirements). To do so, please contact us using the details below.

Canadian Anti-Spam Legislation (CASL) Compliance

We comply with CASL. By subscribing to our communications, you consent to receive emails from FastRates regarding mortgage updates, news, and services. You may withdraw your consent at any time by clicking “unsubscribe” in our emails or by contacting us directly.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: FastRates.ca Operated by Dominion Lending Centres Silver Leaf Financial Group Inc Brokerage Licence #13415 Toronto, Ontario, Canada Email: info@fastrates.ca Phone: 416-577-3504

Changes to This Privacy Policy

This Privacy Policy is effective as of January 2025 and may be updated periodically. Any changes will be posted on this page with an updated effective date. By continuing to use our website or services after changes are posted, you agree to the updated policy.